30-Day Money-Back Guarantee
Your satisfaction is our top priority and with over 10 years of experience and an expert customer support team, weâre confident thatâll youâll be happy with our services. But just because we believe in the quality of our hosting services, doesnât mean youâre totally sold yet. Therefore, we think you should be given the chance to try us out without any risk.
So go ahead, sign up! And in the unlikely event that FatCow doesnât meet all of your needs, simply cancel your hosting plan within the first 30 days and weâll refund your hosting fees.* No questions asked.
Your Domain
If you register a free domain name through us, please note there is a non-refundable $15 domain fee if youâd like to keep your domain. This fee not only covers our own costs, but it ensures that even if you are dissatisfied with your experience at FatCow, you won't lose your domain name. You'll be free to transfer it or simply point it elsewhere.
Payments
The 30-Day Money-Back Guarantee is valid for credit-card payments only. Due to the costs associated with processing payments made by other methods, we are not able to offer the 30-Day Money-back guarantee for other payment methods at this time.
* The 30-Day Money-Back guarantee applies to our hosting plans; it does not apply to most add-on services, including domains. For full details of our cancellation policy, please see our terms of service.